Confidential by design, not by policy
The answer
A POSH case that HR, IT or a director can quietly read is not confidential, whatever the policy says. In Kuzhu the access rule is structural: only the members of the relevant committee can open a case, the workspace audit log does not copy case contents, and each case keeps its own access log. A complainant can trust the process because the system, not a promise, decides who sees what.


