Refund & Cancellation Policy

Cancelling

You can cancel at any time from the subscription screen or by writing to us. Cancellation takes effect at the end of the period you have already paid for — the product keeps working until then, and does not renew afterwards.

Refunds

• Within 14 days of first payment. A full refund, no questions, if the product is not right for you.
• Annual plans. Cancelled part-way through, we refund the unused whole months, less any discount that was given for committing to the year.
• Monthly plans. The current month runs to its end; we do not part-refund a month in progress.
• Our fault. If we fail to deliver the service materially and cannot put it right, we refund the affected period whether or not you cancel.

What is not refunded

Implementation and data-migration work already carried out, and SMS or WhatsApp credits already spent with the provider on your behalf.

How long it takes

Approved refunds are raised within 3 working days and reach the original payment method in 5–10 working days, depending on your bank.

Asking

Write to [email protected] with your company name and the invoice number. A person reads it.